Bet St George Privacy Policy

We handle personal data to operate our site, manage accounts, process payments, complete verification, protect members and meet legal duties. This policy explains what we collect, why we use it, who may receive it and how you can exercise your privacy rights. It applies to our website, account areas, support contacts, promotions, cookies and related services.

Who we are and how to reach us

Bet St George Ltd operates Bet St George. For a privacy question, email [email protected], call +44 (0)20 3987 4816, or write to 8 St James’s Square, London SW1Y 4JU, United Kingdom. Include enough detail for us to locate the account or request safely.

Information we collect

• Account and contact data: name, date of birth, email, mobile number, address, username and account security information.
• Technical data: device type, browser, IP address, cookie identifiers, operating system, pages viewed and account-session records.
• Payment and transaction data: deposit, withdrawal, payment-method and balance records.
• Verification and account-safety data: identity, address and source-of-funds documents where required, fraud indicators and safer-betting account controls.
• Communications data: messages sent to support, promotion preferences and complaint records.

Why we process personal data

We use data to create and secure your account, accept deposits, process withdrawals, apply promotions, respond to support requests, prevent fraud, verify age and identity, manage safer-betting tools, meet regulatory obligations, understand site performance and send marketing only where your preferences permit it. Our legal grounds may include contract performance, legal obligation, legitimate interests, consent and protection of vital account-security interests.

Cookies, analytics and partner links

Cookies and similar technologies remember settings, keep sessions secure, measure site performance and record marketing or affiliate attribution where relevant. You can manage browser cookie settings, although essential cookies support core account functions. Analytics and advertising partners process limited technical information under contractual controls and their own privacy terms.

Sharing, transfers and retention

We share information with payment providers, verification services, hosting and security vendors, customer-support tools, analytics providers and authorities where the law requires it. When data moves outside your usual jurisdiction, we use contractual or legal safeguards suited to the transfer. We retain data for as long as account activity, legal obligations, fraud prevention, disputes, security and regulatory requirements require.

Security and your rights

We use access controls, encryption in transit, monitoring, staff permissions and administrative safeguards to protect data. You may request access, correction, deletion, restriction, objection, portability or withdrawal of consent where applicable. You can opt out of marketing through your account preferences or by using the unsubscribe route in a message. We may need to verify identity before acting on a request.

Age protection, external links and updates

Our services are for adults of legal gambling age. We do not knowingly collect account information from children. External sites have their own policies. If we change this policy, we will publish the revised date at the top and apply the new wording from its effective date.

Retention, requests and service partners

We may retain a record after account closure where regulation, fraud prevention, security, dispute handling or financial obligations require it. Retention does not mean that we continue to send marketing messages. Marketing preference controls operate separately, and you can change them in the account or through the unsubscribe link contained in a promotional message.

A privacy request should state the account email, your full name, the type of request and a secure way to respond. We may ask for further information to make sure we disclose data only to the correct person. If a request concerns a transaction, verification file or support exchange, include the approximate date so the team can locate the record efficiently.

We review vendors that process personal information on our behalf and require them to protect data under written terms. Payment providers process payment instructions, verification partners examine evidence relevant to identity checks, and security suppliers help detect account misuse. Each provider only receives the information needed for its specific service.

Your browser can limit some cookies, but account security cookies help keep sessions protected and support core functions such as sign-in. Removing them may change how the site behaves. You can still contact us to ask how a particular category of processing applies to your account.